The challenge
Sending mail to a correctional facility involves strict formatting and facility-specific address requirements. The app needed to make that process feel as simple as sending a text, without the sender needing to know the rules.
Case study / July 16, 2020
QUIKMAIL
A mobile app that lets families send photos and letters to incarcerated loved ones, with order tracking built in.
01
Overview
QUIKMAIL lets users manage contacts at correctional facilities, send printed photos and letters, and track order status from selection to delivery — connecting families with incarcerated loved ones through a simple mobile flow.
The approach
The interface centres on three tabs — Contacts, Orders and Menu — so a user can add a contact once and then quickly select photos, preview how they will print, and track delivery status without re-entering facility details each time.
05 / Product and website structure
Product and website structure
- 01
Contact management with facility and address details
- 02
Photo selection and print preview before sending
- 03
Order tracking from submission to delivery
- 04
In-app payment for prints and postage
- 05
Mobile-first interface
- 06
Reusable app components
Project note
No public demo is currently available for this project.